Privacy Policy
1. Information We Collect
When you place an order or contact us, we collect the information you provide — your name, email address, phone number, shipping address, and order details. We do not collect or store full card details; payments are processed securely by our payment provider, Razorpay.
2. How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and status updates, respond to support requests, and improve our products and service. We send transactional emails (such as order confirmations) to the address you provide.
3. Payments
All payments are handled by Razorpay over an encrypted connection. Your payment is verified on our servers using a cryptographic signature before an order is marked as paid. We never see or store your card or UPI credentials.
4. Sharing Your Information
We share information only with the partners required to fulfil your order — our payment processor and our shipping/courier partners. We never sell your personal information to third parties.
5. Data Retention
We retain order and contact records for as long as necessary to provide our service, meet legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us.
6. Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, reach out to us through the Contact page.
7. Contact
For any privacy-related questions, please contact us via the Contact page and we'll respond as soon as we can.